A Control Panel is a web-based user interface where you can control different aspects of your online presence. For example, you could set up or change site files, set up and check e-mail messages, control databases, check visitor stats and so forth. These things are performed through buttons and menus inside a web browser and the Control Panel can also be called ‘back office’, i.e. the administration area associated with your web hosting account. Most Control Panels available will permit you to manage all hosting-related matters, but you shall commonly require a different system to control payments or to get a new domain if the company offers domain registrations. Based on the platform they use, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue too, or you may have to use a 3rd system.