Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing good quality support in a timely manner is our top priority, so that we backup each hosting plan with a one hour ticket resolution guarantee. As soon as you supply a ticket or post an email, our client technical support team will try all they possible can to offer the most appropriate remedy for your case and to offer help and advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You could email us 24x7x365 with any concern you have got involving’s solutions. We’ve qualified professionals on duty most of the time to offer assistance any time required. You can utilize the ticketing system or send us an email any time, or pick up the telephone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel offers an extensive know–how base that’s incorporated into all areas. In each part, you’ll find a Help control key which will load for you a variety of step–by–step lessons on how to utilize a selected element or conduct a particular action. Also, we have produced mini seminar videos so that you can get a better idea of the Control Panel’s interface.