Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
One of the usual reasons to get a hosting server of your own is the fact you'll have 100 % control over the software environment and you could install anything you need. This will permit you to run programs that require particular software in order to be present on the machine, which is not possible with a shared web hosting server where you'll be able to install software just inside the account, but not on a root level. In case you're not very experienced with this type of matters, nonetheless, you could come across difficulties since managing a hosting server of your own differs from managing a standard shared hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our admins can deal with various tasks which should be performed or can resolve a variety of problems that you might face.
-
Installation and Troubleshooting in VPS Servers
The upgrade is available with all
VPS server packages which we offer and you can add it either during the signup or anytime after using your billing CP. It comes with one hour of custom work on your server, so our admins can help you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work correctly, so you'll not have to waste time to determine what's wrong since they can aid you in a very quick and skilled manner. As this is a one-time upgrade, you'll be able to get it just when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you can't do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a certain task.
-
Installation and Troubleshooting in Dedicated Servers
In the event that you need our upgrade for any reason, you can add it to your
dedicated server with a few mouse clicks through your billing Control Panel or if you need some custom work on the hosting server as soon as it's put in place, you can acquire the upgrade during the signup process and inform us what do you require to be done, so everything will be ready once your web server is functioning. 60 minutes of custom work are included to your account every time you get the upgrade, so you can employ this service as many times as you need. If some task needs less time to be performed, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to concentrate on developing and advertising your Internet sites without wasting time on maintaining the dedicated hosting server or the software set up on it. You may employ it if you also use our Managed Services upgrade, but the 30 minutes it provides are not sufficient to complete all tasks that you require.