1 hour ticket response
Our team of customer service technicians is dedicated to supplying swift answers to each of your queries. We will review your technical support ticket the minute it is submitted and will reply with a solution within maximum one hour after the trouble ticket submission. In fact, our average ticket response time is twenty minutes.
A Premium–Quality Support Service
Our technical support team members possess immense experience in the hosting arena and are trained enough to find a quick solution to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the technical support ticket will be forwarded to a programmer or admin for additional investigation.
An Easy–to–Browse Help Section
To help you find a quick tip on how you can use a certain service, we have implemented a really intuitive Help Center section in our Hosting Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, refer to our F.A.Q. repository or check our instructional video tutorials.
